The Professional Crafters Guild
Terms and Conditions
The term ‘Crystal Lady Designs’, ‘The Professional Crafters Guild’, ‘the Guild’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Benarth, Manor Park, Clyst Sty Mary, Devon, EX5 1BW. The term ‘you’ refers to the user or viewer of our website.
Members of the Guild must be registered with the HMRC or government of your country if USA or Australia. (Or if a start-up business be registered within one year)
Members must always carry out their business in a legal and proper manner and realise that the Professional Crafters Guild will not intervene or mediate between your business and your customer.
Members must notify us of any change to business details, email address, weblinks etc.
It is the members responsibility to register for access to the members area once they have received their registration number. It is also the members responsibility to create and maintain their directory listing on the Guild website.
Members must never intentionally or unintentionally hurt the reputation of the Professional Crafters Guild.
Membership fees and benefits are subject to change without notice.
Your membership can be terminated by the Professional Crafters Guild at any time. (This will be discussed with you prior to termination)
On the anniversary of your subscription your membership will automatically renew through PayPal. You will get a notification after payment has been taken that says payment is To: Crystal Lady Designs, For: Professional Crafters Guild Membership, for the amount relevant for your level of membership.
How do I cancel my membership?
If you do not wish to continue your membership you have the right and can cancel your direct debit subscription at any time through your PayPal account, please remember cancellation must be processed at least 48 hours before the next payment is due, to give the PayPal system enough time to process your request. If you would prefer us to do this at our end please contact The Guild by email and allow The Guild 14 days to process your request with PayPal, so please allow enough time prior to your direct debit renewal for the Guild to process your request.
If you cancel part way through your current year of membership, your entitlements and subscriber benefits will remain active until the date of renewal. You can request for The Guild to revoke all membership privileges before your membership expires, these include for example: your listings on our website and any access to the Guilds Social Media pages and members areas on the website.
There are no refunds for unused parts of your annual membership, if you wish to leave with time remaining on your current year. However the Guild understands that life can throw up challenges beyond your control; please get in contact with the guild by email if you want to discuss this further.
You must only use Membership badges that you are subscribed to and all Guild Logos must (where possible) carry a link to the Guild website.
All annual membership fees are due on the day of renewal. If you are struggling to pay but would like to remain a member or would like an alternative payment method please contact the Guild. Payment is by automatic PayPal subscription which is set up by you when joining the Guild.
All materials provided by the Guild for download or on our website are copyright of the Guild and must not be copied or shared without the permission of the Guild.
Memberships confirmed before December 2015 (at our previous basic level) will continue to remain active at a reduced level but may not be included in future benefits available to yearly subscriptions. It is possible to upgrade to a subscription at any time.
Uncivilised behaviour or bullying of any kind will not be tolerated in the Guild and will incur the termination of your membership.
Members of the Guild agree to allow the Guild to use their product images and business logo and information for promotional purposes. This includes listings and features on the Guild website, posts and graphics on social media, Guild publications.
All images provided by members must be owned by the member and not in breach of copyright.
All content unless otherwise stated or in reference to Guild members remains copyright of the guild.
Personal identification information
We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, apply for membership and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. We do not have access to your financial details, this is collected securely via PayPal. Our newsletters are sent out securely via Mailchimp.
Users may, however, visit our Site anonymously.
We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.
Non-personal identification information
We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.
Web browser cookies
How we use collected information
Crystal Lady Designs collects and uses Users personal information for the following purposes:
To improve our Site
We continually strive to improve our website offerings based on the information and feedback we receive from you.
To process transactions
On completing an application we ask for your consent to send you newsletters and to use your weblinks and images for promoting your business. We do not share this information with outside parties except to the extent necessary to provide the service.
To administer a content, promotion, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails
The email address Users provide for order processing, will only be used to send them information and updates pertaining to their application. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
Sharing your personal information
We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.
Third party websites
Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website\'s own terms and policies.
Your acceptance of these terms
By using this Site, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
The material and information published on this Website and on all other Websites of The Professional Crafters Guild are provided on an "as is" basis without warranty of any kind, either expressed or implied. The Professional Crafters Guild do not guarantee the accuracy or integrity of the material or information nor its suitability for any particular purpose. To the extent permitted by law, The Professional Crafters Guild excludes any liability whether in contract, tort (negligence) or otherwise for any incorrect or misleading information on the Website.
Errors can occur and The Professional Crafters Guild offer no assurance that they will be corrected. No liability will be accepted in respect of service interruptions, nor in the event of any Viruses, Worms, Trojan Horses and other harmful components being present in or transmitted by The Professional Crafters Guild systems and networks.
The Professional Crafters Guild do not accept any liability for any loss of data or software, revenue, business, profits cost or expense, or any direct, indirect, incidental or consequential loss or damage arising out of or in connection with the use of, or the lack of availability of the Website or their content and/or in connection with any permission, right or licence to use the material given.
It is your responsibility to assess the value of the information and material on the Websites in the light of your own business and personal circumstances. Website content remains journalistic opinion and does not constitute legal, financial or professional advice, and may not represent the views of the The Professional Crafters Guild. The Professional Crafters Guild attribute any non-Professional Crafters Guild material in good faith; however, it is your responsibility to check the attribution and rights in respect of Progressive Media and non Professional Crafters Guild material and obtain any necessary rights in respect of reproduction of any non Professional Crafters Guild material.
If you have any questions about this these terms, the practices of this site, or your dealings with this site, please contact us at:
Crystal Lady Designs
Benarth Manor Park Clyst St Mary Exeter Devon EX5 1BW